OMNI-CHANNEL AI AGENTSENTERPRISE-READY
Fluent enough to converse.
Fluent enough to converse.
Disciplined enough to trust.
Describe the agent. Connect your data. Review every decision before it goes live. One agent, every channel, always on-policy.
TRUSTED BY REGULATED ENTERPRISES SINCE 2016
90-second product tour
Shown: an e-commerce support agent. The same build applies to claims, disputes and account servicing. See the seven steps →
Deployed in production at
One agent, every channel, including voice
Voice / IVR
Web & mobile chat
Email
SMS & WhatsApp
In-app assistant
Live agent hand-off
Called out rul.ai for tackling context awareness and hand-off across channels that other platforms tend to avoid, delivered as a low-code solution built for enterprise scale.
"Easy to use, but with enough depth and complexity for modern agents." Four years in, still finds the visual flow builder simple enough to hand to non-technical teammates.
Got up to speed on conversational AI with no prior background using rul.ai's own course material, then built and deployed working agents independently.
THREE WAYS IN
One platform, three questions people ask first.
Built on a neural-symbolic architecture refined since our founding in 2016, now handling 70%+ of interactions without a human in the loop, and without giving up control of what the agent says.