Fluent enough to converse.
Disciplined enough to trust.
Describe the agent. Connect your data. Review every decision before it goes live. One agent on every channel.
Shown: an insurance support agent. The same build applies to other industries, such as e-commerce and retail, healthcare, telecom, financial services, travel and hospitality, utilities, manufacturing and logistics. See the seven steps →
One agent and one memory across every channel. A customer can start on the phone, continue on chat and confirm by email without repeating themselves.
Called out rul.ai for tackling context awareness and handoff across channels that other platforms tend to avoid, delivered as a low-code solution built for enterprise scale.
"Easy to use, but with enough depth and complexity for modern agents." Four years in, still finds the visual flow builder simple enough to hand to non-technical teammates.
Got up to speed on conversational AI with no prior background using rul.ai's own course material, then built and deployed working agents independently.
Three things you get from rul.ai.
Built on a neural-symbolic architecture refined since our founding in 2016, now handling 70%+ of interactions without a human in the loop, and without giving up control of what the agent says.